Question

Frequently asked questions

Do you have Questions?

Please read questions bellow and if you can not find your answer, please send us your question, we will answer you as soon as possible.

F.A.Qs

What payment options are available?

We use Stripe to accepts all major credit and debit cards, including Visa, Mastercard, American Express …

It also supports a range of alternative payment methods, such as:

  • Cash App Pay
  • Bancontact
  • EPS
  • giropay
  • iDEAL
  • Sofort
What Application I should Use?

Firecome IPTV is compatible with hundreds of apps out there that work with Xtream Codes or M3U URLs. Our best pick is IPTV Smarters and TiviMate which works flawlessly.

Am I Allowed to use the different devices simultaneously?

You are allowed to use different devices simultaneously only if have paid for the Addon connections. Otherwise, a regular plan comes with a single connection only therefore we don’t recommend using it on multiple devices to avoid Freezing, Buffering, or Playback errors.

How long before I can use the service?

You are free to use your service as soon as you receive the login details. We will send them by email but if you are not able to find them then check the inbox or spam folder to find the credentials.

Can I Cancel My Service?

We are not contracting with anyone and you are completely free to cancel our service at any time. Once you cancel the service you won’t be charged and the service will be ended automatically at the time when you purchase it.

Other Questions

What Is IPTV?

In short, stream all your favourite channels movies and tv shows and video on demand at a fraction of the cost. Internet Protocol television (IPTV) is a system through which television services are delivered using the Internet, instead of being delivered through traditional terrestrial, satellite signal, and cable television formats. Unlike downloaded media, IPTV offers the ability to stream the media in smaller batches, directly from the source. As a result, a client media player can begin playing the data (such as a movie) before the entire file has been transmitted. This is known as streaming media.

Is IPTV Safe To Use?

There are several shady IPTV services that offer illegal content to customers but Firecome IPTV is fully licensed and has the right to use and provide the content to its customers. In Short, Smarttore IPTV is completely safe to use anywhere in the world.

Do you provide technical support?
Absolutely. We offer technical support through WhatsApp and Email.